Exploring the Potential of Technology in Fund and Depositary Services
- Peter Johnson

- Dec 20, 2023
- 3 min read

Giving a modern perspective on how joining technology together with domain expertise can enhance the funds and depositary services experience.
Having been at Embankment only a month, I have already gained much knowledge about fund and depositary services. During this short time, I have come to understand the all-encompassing promise that Embankment makes with its customers: to utilize technology and expertise to bring a new level of service to the arena of financial administration.
In this post, I am going to express my new thoughts and ideas on the various elements. Analyzing how the fusion of platform and people produces miracles in funds and depositary services.
Private Capital Managers encounter a lot of difficulties with administrative work, accounting, and reporting. To illustrate, a few of these troubles are:
These challenges are commonly addressed by the fund by utilizing a) existing staff who must coordinate a variety of components; b) contracting experts with knowledge in finance, accounting, and adherence to regulations; c) outsourcing non-essential responsibilities to accounting businesses.
Moreover, various software programs can be used to facilitate the handling of elaborate responsibilities. This necessitates the investment of the fund in numerous vendors and the manipulation of different systems.
What measures can you take to enable the organization to pay attention to what is essential, and to transform your administrative load into something beneficial? Move beyond just delegating non-essential tasks and facing a disjointed tech setting.
Generally, services and software are separate but operate independently. An entity may provide services as a fee for service and use a different 3rd party software platform for each customer, which may be outside their organization. This can lead to reduced customer experience and decreased automation for improved quality and efficiency. customer experience.
Is it necessary that it be this way? Fundamental service is crucial, yet technological advances allow us to address it in an alternative manner. We can generate more excellence, efficiency, automation, and improved client satisfaction while avoiding disjointed goods. New platforms make an effort to unify from a software viewpoint, but what occurs when you integrate Software and a Service completely? A cloud platform with an entire range of connected and digitized services with none of the existing practices and a single concentration: customer service.
This product offers a unique value proposition that is tailored to provide a comprehensive suite of fund and depository services. It is designed to enhance the quality of the user experience through user-friendly interfaces, workspaces, dashboards, and automated processes. Additionally, the platform enables customers and investors to access and review results in real-time.
What is in store for the Embankment platform and our customers (some of whom are already using it)? More specifically, here are examples of the technical tools that support this:
What advantages does technology offer in terms of providing services and enhancing customer experience?
The specifics outlined above reveal a clear path to high quality and effective fund and depositary services. Having a unified, centralized platform leads to a more productive and accurate service layer with minimal human error. This, in turn, allows the funds to concentrate on their investment strategies and investor interaction while at the same time, maintaining absolute clarity and control throughout the process. Ultimately, it makes investors feel more connected, and they can keep track of what's happening at any given moment.
The overarching point is that the modern range of fund and depository services is not just a set of utilities and a service; it serves to unify our customers with their access to financial services in a streamlined manner, while granting internal support teams the capacity to render outstanding, effective, and excellent services. fully managed and available on the cloud
This is referred to as Software as a Service, and it is based on a platform that is managed entirely and hosted in the cloud.
… designed to be continually expandable and foster expansion.
Constructed with safety, security, and adherence to regulations in mind.
… developed to make operations easier and smoother.



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