HSBC Sees Worst Year since 2008, Launches Forex App to Compete with Revolut and Wise
- Peter Johnson
- Jan 3, 2024
- 8 min read

Fintech's journey in 2023 was a roller coaster
HSBC has launched a new foreign exchange mobile application for non-customers which takes on rival services from Revolut and Wise.
Affirm's stock experienced a five-fold increase this year, outperforming all other tech companies, due to the surge of the buy now, pay later market.
This year has been the most difficult for banks since 2008.
💡 5 Predictions on How Apple Will Fuel Its Banking Services
Banks have eliminated 60,000 jobs in one of the toughest years of job reductions since the financial crisis.
An increasing amount of money is being transferred digitally rather than in physical form.
It was a year with no shortage of happenings, despite a decline in funding. Merger and acquisition events were plentiful, buy-now-pay-later began to resurface, Flourish and Vesey gained new investor backing for their fintech-specialized venture firms, a few startups ceased operations (e.g. Daylight) and unfortunately, redundancies occurred at a rate higher than hoped for.
The standard of living is rapidly diminishing.
The living standard is quickly deteriorating.
HSBC is launching an international payments application designed to take on the overwhelming reign of digital financial companies such as Revolut and Wise Plc, firms which have acquired massive numbers of retail customers by furnishing inexpensive foreign exchange services.
The automobile had been making noises for some time, so the owner decided it was in need of repairs.
The noise from the car had been audible for a while, so the owner concluded that it needed to be serviced.
At this time last year, Affirm was not in an auspicious position. Interest rates had become steeper, fears of a downturn were present, and consumer expenditure had begun to collapse. Consequently, the cost of Affirm’s shares plummeted by 90%, erasing a substantial portion of its market capitalization.
The staff has had a long day of work.
The employees have endured a lengthy workday.
Apple could look to mirror Varo’s approach, devoting five years and $5M to obtain a national bank charter. Alternatively, it could collaborate with a bank, which could take up to two years and $2M. Additionally, Apple could resort to banking-as-a-service to make further decisions about the project.
Apple is likely to go with a pre-existing platform rather than form its own banking system.
Apple has decided against obtaining a bank charter. While entertaining the notion may have seemed favorable initially, it does not fit US regulations. To become a bank or bank holding company, Apple would be bound to conducting solely banking operations and those closely related, a direction divergent from its primary purpose. Apple is more likely to find a partner that already does this.
Apple is expected to favor partnering with an established platform instead of developing its own banking system. Uber, Lyft, and Chime chose to develop their own banking platforms as there were no alternatives at the time. We think that Apple will go down a different route and seek out an existing partner which excels at tasks such as ledger creation, KYC/AML, transaction monitoring, interest calculations, bank statement preparation, and payment integration, rather than concentrating on activities that are outside their core capabilities.
Apple would opt to collaborate with a banking-as-a-service platform already in existence. Doing this would expedite their market penetration, and drastically cut down the amount of banking and compliance staff they would have to bring on board.
Apple isn't dependent on archaic banking infrastructure. It can undoubtedly be tough to differentiate between various bank tech platforms. However, many are built upon mainframe banking technologies developed in the 80s or 90s. This infrastructure is fragile, prone to crashing, and impossible to set up, thus impeding the capabilities of organizations such as Apple and creating obstructions in terms of the range of financial services they can offer, not to mention constraining the speed at which they can be fulfilled.
Apple will select a number of banking partners in order to get to business faster, provide an array of financial services, secure improved terms, and eliminate delays. Furthermore, in order to keep no one partner’s balance sheet from exceeding $10B (as outlined in the following point), they will need to distribute their customers’ deposits and loans among various banks.
Apple stands to benefit from the Durbin Amendment, which increases interchange fees for banks with assets under $10B. This amendment opens the door for them to select bank partners with commensurately higher interchange fees, thus maximizing the profits they earn through debit-card transactions. Apple is likely to partner with smaller, fintech-oriented banks to reap the greatest financial reward from this amendment.
The source unit of this system is the central part that is responsible for all operations.
The core of this system is the source unit, which carries out all functions.
The plan was more complex than we had expected.
We had not anticipated the plan to be so intricate.
Generating revenues beyond account fees or transactional revenues has always been critical for banking to achieve profitability. The majority of Better Growth Neobanks, excluding Wise, have formed substantial lending operations, or are in the process of establishing them. As an example, Starling Bank generated approximately 80% of its rapidly increasing 2022 revenue from interest-based work. Around half of the other neobanks are yet to extend credit to consumers.
Innovation, innovation, innovation: Yes, it's clear that neobanks by nature are pioneering. Although, there is a fundamental difference between real advancement and simply designing an eye-catching minimal viable product or modifications. Progressive neobanks have been perpetually pioneering new products and bettering the value to their users. Take Revolut for instance; it now provides more than 20 services, including progressive features like “Stays,” “Experiences,” airline lounge passes, and cryptocurrencies. Alternatively, Nubank has become renowned for its one-of-a-kind tokenized loyalty system. Note that some innovation outside of this group exists; such as Zenus, a Puerto-Rican-based neobank that offers US accounts to non-US customers.
A localized strategy offers numerous benefits such as a comprehensive understanding of customer needs, regulatory benefits, and single-mindedness from leadership. This concept is espoused by most neobanks who strive to achieve excellence in their home territories before stepping out into the world. Nubank is a fine example in this regard, growing from scratch to become the fourth-biggest financial organisation in Brazil, with a whopping 80 million customers. Other neobanks, including Starling Bank and Kakao, devoted considerable time to nurture their domestic markets before announcing any plans to go global..
Investigating the intersection of analytics and technology: Could the secret to the exceptional rise of the Neobanks be their innovative application of Generative AI or their capacity to generate revenue from technology/data through Banking as a Service and Open Banking offerings? It's too soon to say for sure. Nonetheless, those banks that fare well in our report are taking these topics to the next level. We perceive indefatigable efforts to apply AI to meet the growing requirements from customers, or render Banking as a Service - highlighted by Starling's Engine business and MoneyLion's integration of its embedded banking platform Even, now renowned as Engine. Once the leading neobanks' value propositions and clientele have achieved a certain level of maturity, harnessing innovative technology is essential to maximize profitability and lessen the cost of serving those customers. & Partners
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The services of Simon Kucher & Partners are available.
The rationale behind this project is difficult to comprehend.
This project is hard to comprehend the rationale for.
In 2023, global banks eliminated over 60,000 jobs, making it one of the most severe years for layoffs since the financial crisis. This is in stark contrast to earlier in the Covid-19 pandemic when many banks saw a rise in personnel numbers.
Investment banks experienced a sharp drop in fees for a second year in a row due to a dearth of dealmaking and public offerings, resulting in Wall Street attempting to safeguard their profits by cutting down on staffing.
UBS's acquisition of Credit Suisse has already caused the disappearance of at least 13,000 positions from the amalgamated institution, with more big layoffs predicted in the forthcoming year.
Twenty of the planet's largest banks diminished no less than 61,905 positions in 2023, as estimated by Financial Times research. This total is less than the total of 140,000 roles that were dismissed by these same institutions during the worldwide financial crisis of 2007–08.
Banks experienced significant job losses in 2015 and 2019, due to large layoffs at European banks unable to cope with record low interest rates. However, the majority of job cuts seen in 2023 were at American investment banking firms, who have been unable to manage the rapid rise of interest rates in Europe and the US.
Many lenders have been reversing their prior decision to hire new talent due to the high competition between investment banks spurred on by the surge in demand for deals post-pandemic.
However, UBS of Switzerland had the most significant reduction by one entity when it absorbed its ex-competitor.
Within a few hours of Credit Suisse's rescue in March, market analysts started forecasting that the most prominent banking merger since the financial crisis would lead to tens of thousands of job losses.
Credit Suisse had already anticipated that they would need to reduce their staff by 9,000, however UBS was expected to make additional cuts at a quicker pace as they phase out many of the risky investments of their previous rival and eliminate redundant job roles.
In November, UBS revealed that it had reduced its personnel count by 13,000, leaving it with 116,000 staff. However, CEO Sergio Ermotti has indicated that 2024 will be a decisive year for the merger and experts anticipate that thousands more jobs will be eliminated soon.
Wells Fargo was second only to 2023's biggest cutter, having disclosed that it had reduced its workforce to 230,000, which is lower by 12,000 since this month. The bank also revealed that it had spent $186mn in severance expenses in the third quarter alone, and that 7,000 positions were eliminated.
Citigroup slashed 5,000 positions, Morgan Stanley eliminated 4,800, Bank of America let go of 4,000, Goldman Sachs saw 3,200 resignations and JPMorgan Chase parted with 1,000. In total, the major Wall Street banks reduced their workforces by an estimated 30,000 during the year 2023.
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The Financial Times reported that
The store was crowded with shoppers.
The store was filled with shoppers.
Affirm is one of the premier BNPL firms in the world. Having commenced operations in 2012, the firm became public in January 2021, with a $12B worth. Unfortunately, after listing, Affirm's share price has plunged to a mere 10% of its debut value, as mounting rivalry combined with the economic situation has constrained it to reduce its losses.
In an effort to build upon its core BNPL offering, Affirm has created numerous partnerships, made investments in a select few companies, and acquired two entities over the course of the last trio of years, all while striving to boost profitability and spark fresh growth.
For instance, the head of the BNPL has strengthened its alliances with e-commerce websites such as Shopify and Amazon, thus lessening its dependence on Peloton, which was formerly one of Affirm's main collaborators. At the same time, the organisation has gained a standing in fresh retail divisions and fields such as travel. Moreover, it created strategic ties, among which is the December 2020 buy of Canadian BNPL provider PayBright, to go beyond the US into Canada.
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As reported by CBInsights,
The transfer of funds from a migrant worker to a relative or companion in their homeland is known as remittances. This is a crucial lifeline for countless people worldwide and a fundamental source of income for many emerging economies. Research reveals that 800 million people around the planet depend on money sent by their family or friends for day-to-day items like sustenance, utilities, and education.1 In the year 2021, total remittance inflows reached an unprecedented peak of $733 billion, with $605 billion going towards low and middle-income countries.
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