's Dilemma The Dilemma of the cxmaven
- Peter Johnson

- Dec 20, 2023
- 3 min read

any more
Have businesses turned to this trend out of obligation or have they come to the realization that the stringent restraints were baseless and that the other solutions deliver the same services with even better results? In light of that, the matter of transitioning should no longer be deliberated upon.
Opening a business account with a fintech rather than a traditional commercial bank can provide a number of advantages that can be especially helpful for small and medium-sized enterprises (SMEs). Recently, while I was in a hair store, a bank representative walked in and tried to convince the store owner to open an account with the commercial bank she worked for. However, the store owner quickly declined, saying that she was already using a fintech bank. The vendor then went on to list the reasons why she preferred a fintech bank over a commercial one, such as lower transaction fees, more convenient options for making payments, and quicker access to funds.
The convenience of digital platforms is one of the benefits of using a fintech. Through user-friendly digital interfaces, businesses can take better control of their finances, conduct transactions and access services online. This is especially helpful for those businesses favouring the digital world for their operations.
Fintechs can speed up the onboarding process, enabling businesses to get accounts open much faster than with traditional banks. This is advantageous to SMEs that need to begin processing transactions and managing finances quickly.
Fintechs can present SMEs with budget-friendly options when compared to traditional banking services, due to transactions, international transfers, and account maintenance having lower fees. This could be beneficial to those seeking to reduce their operational costs.
Fintechs are renowned for their creativity in financial goods and services. They could have specialized solutions, including cutting-edge analytics, automated accounting consolidation, and adjustable resources that fulfill the distinct requirements of businesses.
Fintechs are known for their flexibility and agility; they can readily adjust to changes in the commercial atmosphere. They may quickly upgrade their structures, bring in novel attributes, and address consumer comments - which allows businesses to have a more agile banking experience.
Specialized services can be made accessible through fintechs that focus on niche markets or industries. By providing customized financial services not generally available from traditional banks, certain businesses with specific needs can benefit from these options.
Fintechs often use technology to offer financial services on a global scale. This has advantages for companies dealing in international trade, including the possibility of exploiting cross-border payment systems and multi-currency accounts.
Fintechs may provide the capability to connect with multiple business tools, accounting packages, and other programs. By using these integrations, businesses can not only save time but also reduce the possibility of mistakes when managing their finances.
Fintechs ensure high levels of cybersecurity to provide peace of mind to companies worried about the safety of their financial transactions and data. To this end, advanced security measures may be put into place to protect business accounts.
Fintechs usually prioritize delivering an excellent customer experience. This customer-focused mindset can lead to rapid customer support, clear fee policies, and an emphasis on providing businesses with the services they require.
It is up to the specific requirements and preferences of businesses to decide whether to go with a fintech or a commercial bank, due to the pros of both. Traditional banks have the advantage of a wide-reaching branch network and a variety of financial services, while fintechs have the advantage of agility and a digital focus.



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